Fort Wayne Carpet Cleaning FAQs - Carpet Masters of FortWayne
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Carpet masters carpet cleaning FAQ

Why do pet stains need to be professionally treated?

Typical household cleaners  will not eliminate the pet urine contaminants that can seep down into the carpet padding. The stain needs to be pretreated with a neutralizer that breaks down the pet urine and then followed up with a deep contaminant extraction cleaning.

 

Should I get my carpet deodorized or protected?

Deodorizing should be done if there are pet odor, smoke or any other odors in the carpet. Carpet protector will help maintain the life of the carpet longer and makes subsequent cleaning of dirt, spills or any other types of stains much easier .

 

How do I get rid of tough stains on my carpet?

Some stains such as wine, coffee and pet urine are extremely difficult to be removed and should be professionally cleaned. Some household cleaners can make it more difficult to remove tougher stains, especially stains that seep into the padding. If they are professionally cleaned wicking can occur.

 

What is wicking?

Wicking is the result of soil trapped in carpet padding or subflooring that moves to the tips of carpet fibers as it dries after cleaning. A carpet stain is like an iceberg. Wicking is the visible tip of the iceberg that indicates the stain is still present below.

 

How long will it take for my carpet to dry after they are professionally cleaned?

With our low-pressure system passive approach, depending on the humidity level, typically it can take3-5 hours. Higher traffic areas require more cleaning, so the drying time is usually a bit higher. Higher humidity levels can extend the drying time.

 

Do I need to stay off the carpets after having them professionally cleaned?

We recommend that you stay off the carpets until they have dried. Activity on the carpet should be, at least,  limited while drying. It may be walked on with clean white socks or shoe covers provided by Carpet Masters. As a general rule though, keep your children and pets from lying or playing on wet carpet.

 

What method does Carpet masters use to clean carpets?

Carpet Masters uses low pressure, low moisture and high vacuum method. The high vacuum method Carpet Masters uses is about twice as high as most of the carpet cleaning companies in the area. As a result the carpet dries faster and is cleaner than the competitions.

 

What are the health advantages of a cleaner carpet?

Carpets act as a filter for your home, trapping dust pet dander and other pollutants. Having your carpets regularly cleaned can reduce or eliminate potential pollutants, mold and dust mite prevention, and indoor air quality. When the contaminants get deeply penetrated in the carpet, you can find breathing difficult. People who have asthma and allergies can usually breathe more comfortably after cleaning the carpets properly by the professionals. Carpet cleaning improves the indoor air quality and reduces the chances of allergen-induced problems.

 

What's the best way to select a professional carpet cleaner in the Fort Wayne area?

Experience and reputation are major factors when determining who you want to clean your carpets. Carpets Masters of Fort Wayne has been cleaning Fort Wayne carpets since 1991 and comes highly recommended by our previous customers, as well as having and A+ rating with the BBB. Carpet Masters of Fort Wayne is also insured, bonded and highly trained.

 

Are allergies impacted by carpet cleaning?

The most common allergens that may trigger asthma, like pollen, pet dander, mold and dust mites, settle indoors. The microscopic antigens thrive on a variety of surfaces at home, such as carpets, upholstered furniture and heavy curtains. Professional carpet cleaning can remove these antigens and improve indoor air quality.

 

 

Does Carpet masters of Fort Wayne charge to move the furniture before cleaning the carpets?

We at Carpet masters do not charge for moving the furniture to have your carpets cleaned. We do recommend that you move anything on the end tables, coffee tables etc,.

 

Can pet odors be completely eliminated?  

Pet odors can never be 100% completely eliminated, but having your carpets cleaned and treated properly can help neutralize the contaminants so its not as easliy detected by humans. This applies more so for dogs than cats.  Cat urine is more difficult to remove than a dog, and the age of a cat also has an impact as to the strength of the urine odor. An older animal can produce a stronger urine smell than a younger animal, based on the amount of protein produced in the urine.

 

How do I prepare before getting my carpets cleaned?

Vacuum the areas that you are going to have cleaned, if possible, and remove all breakable items such as lamps, brick-a-brack and knick-knacks, toys on the carpet, plants or magazine racks. Please lets us know before hand, if there are any areas that need special attention such as high traffic areas or special stains, and the cause of those stains if possible.

 

Why do brown spots appear sometimes after cleaning my carpets?

This commonly referred to as wicking, which is the result of soil trapped in carpet padding or subflooring that moves to the tips of carpet fibers as it dries after cleaning. Berber carpet tends to wick more because it is a plastic fiber called polypropylene, whereas nylon will not wick as much as Berber. Nylon carpet holds the stain in the fibers better than Berber.

 

How long does it take to have my carpets cleaned?

Each home is unique in determining the time it takes to clean the carpets. The type of fiber the carpet is composed of, how dirty the carpets are, how much furniture needs to be moved, the types of stains, traffic areas and size of carpets cleaned all have an effect on how long the carpet cleaning process will take.

 

Can fleas be eliminated from my carpets by having them professionally cleaned?

Carpet cleaning itself will not completely eliminate a flea problem. The first step is to have a professional   exterminator assess your flea problem. After they assess and treat the flea problem, Carpet Masters follows up with a thorough steam cleaning. Cleaning can help with a pest problem, but only for adult or dead pests and their droppings.

Professional carpet cleaning and upholstery cleaning helps to lift adult fleas, bugs, and some of their eggs from carpet and upholstery fibers and removes dead pests and their droppings. This helps to make your carpet look, smell, and feel better as well as making the carpet and soft furnishings more hygienic.

 

Why should I hire a professional carpet cleaner instead of doing it myself?

Sometimes the rented carpet cleaners use a soap that leaves a residue behind which attracts dirt. Rented steam cleaners are not as powerful as those used by professional carpet cleaning companies. DIY steam cleaning not only may be less efficient as it leaves a percentage of the allergens behind because the water is extracted less effectively.

 

How often should I have my carpets cleaned?

There are many variables when deciding how often to have your carpets cleaned. The amount of traffic, the presence of pets or children, allergies, or if significant staining has occurred all figure into how often the carpets should be professionally cleaned. It is typically recommended to have the carpets cleaned once every 12-18 months.

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